Complaint

Complaint Procedure

At ke-aviator-game.com, we aim to provide users with accurate and helpful information. However, if you have concerns or complaints about our content or services, we encourage you to follow the procedure below to ensure your issue is addressed promptly and fairly.

How to File a Complaint

To file a complaint, please email us at [email protected]. Include the following details:

• Your full name and contact information.
• A detailed description of the issue, including the specific page or content in question.
• Any supporting evidence, such as screenshots or documents.

We will acknowledge your complaint within 24 hours and provide you with a reference number for tracking.

Investigation Process

Once your complaint is received, our team will:

• Review the details of your concern thoroughly.
• Assess the accuracy and relevance of the content in question.
• Provide a resolution within 7 business days. If more time is needed, we will keep you informed of the progress.

Escalation

If you are not satisfied with the resolution, you may escalate your complaint by emailing [email protected]. Include your reference number and an explanation of why the resolution did not meet your expectations.

Commitment to Improvement

We treat complaints as opportunities to improve our services. Feedback helps us enhance the quality of our content and ensure a better user experience.

Contact Us

For any questions regarding the complaint process, please email us at [email protected].